Let's Create Something Beautiful
For partnerships, press, or general enquiries:
Office Hours
Monday - Friday: 9:00 AM - 5:00 PM GMT
Location
United Kingdom
Get in Touch
Whether you're interested in a partnership, have a press inquiry, or simply want to learn more about our work and what we can offer, we'd love to hear from you. Send us an email and we'll get back to you within 24-48 hours.
Frequently Asked Questions
What is UGC, and why does my brand need it?
UGC (user-generated content) is authentic, creator-style video and photo that looks like a real person using and recommending your product, rather than a polished studio ad. It works because people trust people: it stops the scroll, builds trust quickly, and tends to outperform traditional ads on social, especially on TikTok and Instagram Reels. For most beauty and lifestyle brands it's now the core creative that feeds both organic feeds and paid campaigns.
What does Elevate UGC actually do?
We're a UK-based UGC and content production studio. We handle the whole thing: concept and scripting, filming with our own creators, editing, and delivery of ad-ready content built to perform on paid social. You send the product and a few notes on your goals, and we hand back content you can post and run as ads.
What makes you different from a freelance creator or a UGC marketplace?
Two things. First, we run as a studio, not a single freelancer, so you get concepting, scripting, editing, multiple hook variations, and reliable turnaround, not just one video and a long back-and-forth. Second, our content is built specifically to perform as paid-social creative, not just to look nice. We come at it with a creator's instinct for authenticity and a marketer's eye for what actually converts.
Who's behind Elevate?
Elevate is led by Julie and Sheldon. Julie is a beauty and lifestyle creator with an engaged audience of around 21K, and she leads our on-camera content and creative direction. Sheldon runs operations and the commercial side, so briefs stay on schedule and every piece is made with performance in mind. It's a small, hands-on team, which means you deal directly with the people making your content.
You're a newer studio, why should I trust you with my brand?
Fair question. We're early, and we're being selective about the brands we take on as founding clients while we build our reputation. That means you get our full attention, founding-client pricing, and a team that's genuinely invested in delivering for you. Our founder's content has been featured by a range of beauty brands and earned a real audience, so the craft is proven, we're simply now offering it to brands directly through Elevate.
What types of brands do you work with?
We specialise in beauty, skincare, fashion, and lifestyle, with a particular strength in beauty and skincare. We're a strong fit for direct-to-consumer and founder-led brands that are running, or want to start running, paid social and need a steady stream of fresh creative. We also create for travel and adjacent consumer products. If you sell a physical product and live on Instagram or TikTok, we're built for you, and if you're not sure you're a fit, just ask and we'll tell you honestly.
I'm a small or early-stage brand, is this for me?
Yes. Our Test Batch is designed exactly for this, a low-commitment way to get professional UGC and see how it performs before scaling up. We work with brands at all stages, and our founding-client rates make it accessible for younger brands without watering down quality.
Can you guarantee a certain number of views or sales?
No, and you should be wary of anyone who does. Performance depends on your product, offer, targeting, and ad spend as much as the creative itself. What we can promise is content built the right way for paid social: strong hooks, retention-led edits, and variations to test, so your campaigns have the best possible creative to work with.
What's included in a project?
Every project includes the concept and direction, scripting, filming with our creator, full editing (vertical, sound, captions where needed), and delivery in formats ready for both organic posting and paid ads. Most projects also include hook variations, different opening seconds of the same concept, so you can test which performs best.
Do you write the scripts and concepts?
Yes. You can give us as much or as little direction as you like. Most brands share their product, key selling points, and goals, and we handle the concepts, hooks, and scripts. If you have specific angles or claims you want covered, we'll build around them.
Do you offer ongoing or retainer work?
Yes, and it's where most brands get the best value. A retainer gives you a predictable monthly batch of fresh creative, priority turnaround, and a team that learns your brand and what performs for it. Most brands start with a Test Batch and move to a retainer once they see the results.
Do I need to send you my product?
Yes. For most content we'll need the physical product so our creator can genuinely use and show it, and that authenticity is exactly what makes UGC work. We'll confirm shipping details once you book.
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